Really beautiful hotel with a great access to nearby (food) malls. I booked 3 rooms for my family in the main hotel which were all great. I understood from the reviews there is also a “tower” option which is actually not so close to the hotel. Breakfast was really good with a broad selection of food, however the restaurant was packed with some rude guests. When we mentioned our concerns to the staff, the “complaint” was taken very seriously and professionally handled by Annie. Swimming pool is great with a nice view!
Jerry
травень 2024 р.
The staff are great, and I would like to express my gratitude for the exceptional service provided by Iris at 4 a.m. She provided outstanding assistance throughout my stay by giving me information about the hotel facilities and the nearby tourist attractions. Although I asked many many questions, she still answered them without getting tired of it. Under this circumstance, I feel the enthusiasm and the professionalism of the hotel staff. Again, many thanks for her assistance.
Hihihi
липень 2024 р.
Excellent location - not too far from airport, not that much traffic in area, lots of restaurants and malls in area Hotel itself is of very good quality Good wifi (not always the case even in 5-star Chinese hotels)
Kjetil
жовтень 2024 р.
We thought we knew what to expect staying at JW hotel - a safe choice like other major international hotels without "surprises", even though there were some negative reviews about this hotel from other guests. But thanks to Ian! We will again choose this hotel because of Ian's professionalism and friendliness. He made our stay at the hotel memorable.
Sabrina
червень 2023 р.
clean , friendly , amazing food. amazing atmospere. helpful staff. good value
Gary
жовтень 2023 р.
Staff friendliness and helpfulness, fully equipped and large bathroom, exquisite rooms and variety of dinner buffet.
Sizwe
січень 2025 р.
the staff were exceptional, assisting throughout the entirety of my stay with them. I couldn't have asked for a more pleasant vacation thanks to them!
Desmond
серпень 2024 р.
Nice property, great service & facilities. Comfortable, clean & nice breakfast
Pitaya
травень 2024 р.
very nice hotel with a nice facility and nice Executive Lounge The Location is very good. next to Oh Bay! and International Airport
Chun
квітень 2024 р.
Good location. Walking distance to metro.”
See
травень 2023 р.